Shipping & Delivery

Please review with your legal adviser before publication.

ขณะนี้ข้อความทางกฎหมายมีเป็นภาษาอังกฤษเท่านั้น ฉบับแปลภาษาไทยอยู่ระหว่างการจัดทำโดยผู้เชี่ยวชาญด้านกฎหมาย

Delivery area

We supply business customers in Thailand. Deliveries are arranged from our Thailand stock location in Bangkok to the delivery address confirmed on your order.

How delivery works

Feronex Spices Thailand operates an order-based supply model. Once your quantity, price and delivery location are confirmed, your order is prepared from available local stock and delivered directly to your business.

Delivery timing

Delivery timing depends on the quantity requested, stock availability and the delivery location. The expected timing for your order is confirmed with you at the quotation stage rather than stated as a fixed period here.

Delivery charges

Any delivery charge is confirmed in your quotation before the order is placed, so there are no unexpected costs at the point of delivery.

Receiving your order

Please check the packs and quantity at the time of delivery. If anything does not match your confirmed order, tell our team at the time of delivery or as soon as possible afterwards so we can resolve it.

Delivery issues

If there is a problem with a delivery, contact our Thailand team through the contact page with your order details and we will look into it.